What is user recording and what is it for User recording (or session replay) represents the recording of the screen and the movements of the mouse and scroll that the user makes in his navigation path. user recording analysis is a particular analysis technique of the large family of user research analyzes linked to user experience but also of Conversion Rate Optimization . This is the low-cost, remote version of user testing. While user testing lets real people navigate (remotely or live) on a platform (site or app) and observes their interactions, creating an interaction (questions and answers, etc.)
How to Do the Analysis in 3 Steps
the Obviously not being able to talk to a person and having to make inference or assume and try to interpret why a mouse moves in a certain way is an analysis that brings a little less insight (certainly compared to user testing), but it Kazakhstan Phone Number List has a lot of cost. lower. This analysis is highly recommended for: understand the behaviors of low budget users and understand UX identify navigation bugs understand the critical points of navigation and increase conversion rate Which tools to use there are several tools for capturing user records. My favorite is definitely hotjar as it is freemium,
Define Goals and Things to Look at
Phew, are you still there? Did you notice your mind wandering off mid-sentence? Mine sure did. If yours did too, that’s because it’s difficult to process information that isn’t structured. Before you can wrap your head around the information, a new piece of information is already vying for your attention. That’s actually a big reason why we use periods. Periods actually say: “OK, this is the end of what I want to say, let that sink in before you continue”. Let’s rewrite this passage with shorter sentences.
which are the most consulted pages? where does the user drop out the most? Where does it go further back? QUESTIONS